Contact information

Last Updated: 22/09/2026

Thank you for visiting AntLabs.

If you have questions about our products, orders, shipping, returns, payments, or general enquiries, please contact us using the information below.

Contact AntLabs

πŸ“ Location: Kimberley, Northern Cape, South Africa
πŸ“§ Email: support@antlabshub.com
🌐 Website: antlabshub.com

Business Hours

Monday – Friday: 08:00 – 17:00
Saturday: 09:00 – 13:00
Sunday & Public Holidays: Closed

Business hours are based on South African Standard Time (SAST).

Response Times

We aim to respond to enquiries within 24–48 business hours.

Response times may occasionally be longer during public holidays, promotional periods, unusually high enquiry volumes, or other circumstances affecting customer-support availability.

Contact Form

Customers may also contact us using the Contact Form available on our website.

If your enquiry relates to an existing order, please include your order number and any relevant information so that we can assist you more efficiently.

Customer Support

Our customer-support team can assist with:

  • Product enquiries
  • Order updates and tracking
  • Shipping and delivery questions
  • Returns, refunds, and cancellations
  • Payment enquiries
  • Damaged or incorrect orders
  • General customer assistance

Privacy Enquiries

For questions concerning your personal information, privacy rights, or our Privacy Policy, please contact:

πŸ“§ support@antlabshub.com

Please include β€œPrivacy Request” in the subject line where possible.