Shipping policy

Shipping Policy
Last Updated: 16/08/2026

Thank you for shopping with AntLabs.

We aim to deliver your order as quickly, safely, and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and confirmed.

Processing times may vary during public holidays, promotional periods, high order volumes, or due to supplier and courier delays.

Orders are processed on business days (Monday to Friday, excluding applicable public holidays).

Delivery Areas

AntLabs currently ships to customers in South Africa and the United States.

Additional countries and regions may be introduced in the future. Available shipping destinations will be displayed during checkout.

Estimated Delivery Times

South Africa: Standard Delivery — approximately 10–20 business days.

United States: Standard Delivery — approximately 7–12 business days.

Certain remote or regional locations may require additional delivery time depending on courier availability and destination.

Delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges are displayed at checkout before an order is completed.

Current shipping options may vary depending on the customer's delivery country, destination, product, and any applicable shipping promotions.

Any free shipping promotions will be clearly displayed on our website or during checkout.

Order Tracking

Where available, tracking information will be provided once your order has been shipped.

Customers may use the tracking information to monitor the progress of their delivery.

Please note that tracking updates may take several business days to appear after dispatch.

Customs, Duties and Import Charges

International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Where applicable, customers may be responsible for charges that are not collected during checkout, unless otherwise stated.

Delivery Delays

Although we strive to meet our estimated delivery times, delays may occur due to circumstances beyond our reasonable control, including courier disruptions, adverse weather conditions, public holidays, customs or logistics delays, high seasonal demand, or other unforeseen events.

AntLabs cannot guarantee delivery dates where delays are caused by circumstances outside our reasonable control.

Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information.

AntLabs cannot guarantee successful delivery and shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.